Join LLH volunteer, Erin Sill, for a tech help session. Bring your device with you to the Warren Real Estate building. Individual counseling available by appointment in our client meeting room. Please wait in the lobby until you are called into your appointment.

 

 

Available 30 minute time slots:

3PM (FULL)

3:30PM

4PM

4:30PM

 

From Erin:

I live in the Groton area and grew up in Chenango Forks, NY. I have spent my career working with technology in a variety of roles at Cornell University. In my current role in Cornell Information Technologies (CIT), I enjoy solving technical problems, creating training materials and delivering training, and helping people feel more confident using technology.

 

I first learned about Love Living at Home through a Cornell event announcement about one of their programs. After learning more about the organization, I thought Open Tech Hours sounded like a great way to give back by helping others with everyday technology questions. I know how frustrating technology can be when something isn't working, and I enjoy making it a little less intimidating.

 

Most of my experience is with Windows PCs, Google Workspace (Docs, Sheets, Calendar, Slides, etc.), Microsoft Word and Excel, Outlook, iPhones, and a variety of software applications and databases. If I don't know the answer to a particular question, I am happy to research documentation and work through it with you or point you in the right direction to get the help you need. My goal is to help people feel more comfortable and confident using the technology they rely on every day.